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Code of Professional Conduct: Competency, Withdraw, Consultation & Service Agreement, 2023-24



Code of Professional Conduct: Competency, Withdraw, Consultation & Service Agreement 2023-24

**** Video Only ****

Seminar ID:     PCI – 0224  February 29, 2024 

( 3 Hours, Approved By CICC)

Format:    Video Only  

Language:    English

Provider:       Immigration Learning & Information Centre, IMLIN

Webinar Date:                           February 29, 2024

Webinar Time:                          Starts @ 2:00pm – Ends @ 5:15pm ET

Expiry Date for Video ONLY:   February 28, 2025

The Code of Professional Conduct outlines the rules for how licensees of the College should behave and perform their jobs professionally. These rules are meant to ensure that Members conduct themselves properly, and the CICC’s fair and efficient enforcement helps safeguard the public from unethical or incompetent practices by Members. Members who don’t follow this Code may face disciplinary actions.

Arian Sultafa1

Arian Sultafa, RCIC – IRB

Presenter: Arian Sultafa – RCIC – IRB

Arian Sultafa is a Regulated Canadian Immigration Consultant and Principal of Yonge Canada Immigration, with over 20 years of experience of Canadian immigration.
Arian is a member in good standing of the College of Immigration and Citizenship Consultants holding an L-3-Unrestricted License with the College and is authorized to represent clients before the IRB. He further is an accredited member of the Canadian Association of Professional Immigration Consultants (CAPIC-ACPII).
He holds an Honors Bachelor of Science and Bachelor of Laws from University of Tirana, Albania and is a High Honors Graduate of Seneca’s Immigration Practitioner Program. Arian has been an Instructor in Accredited Immigration Practitioner Program since June 2014, having taught several modules of the curriculum at various colleges in Toronto. Currently, he is an Adjunct Professor in the Graduate Diploma in Immigration and Citizenship Law Program in the Faculty of Law, Queen’s University at Kingston, Ontario.
Arian is a frequent guest speaker on Canadian immigration topics and regular presenter at CICC Accredited CPD programs. Arian is also working as an RCIC Advisor for over 2 years in the College’s Professional Standards, Research, Education and Policy and has assisted as a Subject Matter Expert in the College’s IRB Specialization Program designed to increase the competency of RCICs appearing before the IRB.


Code of Professional Conduct 

–  Overview


s.19.1 Competence and diligence

s.19.2 Nature of competence


s.20.1 Obligation if not competent

s.20.2 Requirements — services of another



Relationship to Clients 

s.23.1 Initial consultation

s.23.2 Content of consultation agreement

s.23.3 Copy of agreement

s.24.1 Service agreement

Closing remarks 

–  Questions and Answers

–  Conclusion & closing comments


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